Frequently Asked Questions

2-3 business days after receiving all your business info and photos. You have 30 days to submit after ordering.

Unlimited revisions are included at no extra charge for 7 days after delivery, plus another 14 days after your site launches. Just be specific about what you want changed and we will keep refining it. After that, changes are ordered from your dashboard under "Add Services" as individual updates, priced individually from $9 to $29 depending on the change.

No, we handle all updates for you. This ensures quality and prevents technical issues. Log in to your dashboard and use "Add Services" to request changes, or contact us directly.

Your Basic, Standard, or Premium plan (starting at $14.99/mo) keeps your site live 24/7 with hosting and security included. Without an active subscription, your site goes offline.

Yes — every order requires a domain, and your first year is free. During checkout you search and pick one through us; from year two it renews annually on your regular monthly bill at market rate (varies by domain), and we handle registration and renewal automatically going forward.

Yes — your first year is completely free with any plan. We register the domain for you and handle renewal automatically. From year two it renews once a year at market rate (the price varies by domain) on your regular monthly bill, and we take care of it for you.

Yes, we can connect domains you already own. Just provide DNS access (never your password).

Global Domain Group's email is a legitimate, ICANN-required request to verify your contact info for the domain we registered on your behalf. It's not spam or phishing: every registrar, including Google and GoDaddy, is required to send the same kind of notice for every domain registration. Please confirm it within 15 days, or your domain risks being suspended.

Basic includes email forwarding — mail sent to your domain forwards automatically to the account email you sign in with, no setup required on your end. You can optionally restrict forwarding to just one address (e.g. info@yourdomain.com) instead of every address at your domain. Standard includes a fully-managed professional mailbox (you@yourdomain.com) that we provision automatically on your domain — also no setup required on your end. Premium adds a full Google Workspace account with Gmail, Docs, and Meet on your own domain, plus 30 GB of Drive storage.

Premium includes a full Google Workspace account on your own domain — Gmail, Google Docs, Sheets & Slides, Meet video calls, and 30 GB of Drive storage, all synced across your phone, laptop, and the Gmail app you already use. We provision the account for you automatically as part of onboarding, resold through our Google Workspace partner, Sherweb.

Yes — during checkout you choose the local part of your Google Workspace address (e.g. jane@yourdomain.com), and that becomes your Gmail sign-in for the account.

Yes — that's included with the Standard plan ($19.99/mo). We automatically provision a professional mailbox on your domain and email you the login details once it's ready.

Two simple parts: a one-time website build fee ($99 one-time), plus a monthly plan (starting at $14.99/mo) that keeps your site online with hosting, security, your custom domain (first year free), and business email. Your first-year domain is included and there are no hidden fees — you only pay more if you later request optional add-ons. See our Pricing page for the full breakdown.

Every website includes a custom mobile-responsive design, secure hosting with SSL, a contact form, a QR code, a free first-year custom domain, business email, and built-in SEO with structured data so both search engines and AI assistants (like ChatGPT, Perplexity, and Google) can find your business. Basic includes email forwarding; Standard adds a professional mailbox at you@yourdomain.com.

We offer a full 7-day money-back guarantee on the one-time setup fee from the date of payment, no questions asked. This doesn't apply to the monthly plan subscription. Contact us within 7 days if you are not satisfied — see our Refund Policy for full details.

All major credit cards via Stripe. Secure checkout - we never see your card details.

Yes, log in to your dashboard and click "Add Services" to add or change anything — custom logo, hero image, social links, content updates, color/branding, style tone, and additional pages.

All updates are ordered from your dashboard under "Add Services" as individual one-time updates, priced individually from $9 to $29 depending on the change — for example a logo or social-links swap at the lower end, or additional pages and a style-tone change at the upper end. You only pay for the specific update you request.

Monthly subscriptions can be canceled anytime. Takes effect at end of billing period. Your site goes offline when your plan ends.

Request changes through your dashboard and we will keep refining until you love it — unlimited free revisions are included for 7 days after delivery, plus another 14 days after your site launches. The more specific you are about what you want different, the faster we can get it right.

Layout changes are part of your free revision window — unlimited revisions for 7 days after delivery, plus 14 days after launch — so just request a different layout from your dashboard and your content carries over to the new design.